certificate only support

if you need help with any questions regarding your certificate, please contact mercedes@robertjonesbeautyacademy.com

please keep in mind that mercedes only checks this email once a week and she does not support anything but certificates and certificate-related questions.

if you have any other academy questions that do not relate to certificates, you will need to contact our main support channel at info@robertjonesbeautyacademy.com. this will give you quicker support because if you email certificate-only support with questions that do not relate to certificates, mercedes will just forward them to that main support channel. this causes delay in getting your questions answers.

thank you!